June 05, 2023
Shipping, Return & Refund
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Standard Delivery 3-10 business days
Free standard shipping on orders over $100.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping at the moment.
RETURNS
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at moodimond@gmail.com (include your proof of purchase) to obtain a return merchandise authorization. After receiving authorization and a shipping label, place the item securely in its original packaging and mail your return to the provided address.
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
Used items cannot be returned or exchanged.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any further questions or comments, you may contact us at: moodimond@gmail.com